LISTLOOP Shop is a platform that connects you with luxury and premium brand outlets across Europe through personal shoppers. We offer a curated selection of exclusive products and a direct connection to personal shoppers who will assist you in placing an order.

You choose – we order! Luxury shopping from authorized outlets, without leaving your home.🛍✨

LISTLOOP provides a personal shopping service, allowing you to purchase luxury products such as handbags, shoes, clothing, and accessories from premium and luxury brand outlets across Europe.✨

A Personal Shopper is a professional affiliated with LISTLOOP, operating through EDJ Technology Sp. z o.o. They are responsible for handling your order, overseeing the entire shopping process, and assisting you with any questions, concerns, or returns.🛍✨

Authorized outlets are discount stores opened directly by brand manufacturers (e.g., Gucci, Prada, Balenciaga). They sell original products, including:

✔ Past collection items
✔ Last season’s models
✔ Samples
✔ Unsold stock

All products come directly from the brand’s manufacturer, ensuring authenticity.

✔ Yes, products are shipped directly from the authorized outlet to the address provided in your order.
✔ Each shipment includes an original receipt or invoice.
✔ All products are brand new, come with original tags, and are packaged in their original packaging.😊

✔ Authorized outlets only sell brand-new products.
✔ They do not offer second-hand items.

Placing an order is simple and consists of a few easy steps:

1. Choose a product from our website or social media and contact a personal shopper via WhatsApp, live chat, email, or social media.
2. We verify availability, confirm sizing, and finalize the price.
3. You will be informed about ListLoop's service fee and shipping costs.
4. Once you accept the terms, you will receive a secure payment link.
5. After payment is completed, ListLoop purchases the item from an authorized outlet.
6. The outlet ships the product directly to you with a receipt or invoice.
7. A separate invoice for the service fee and shipping costs will be issued by ListLoop.shop (EDJ Technology Sp. z o.o.).

📞 Contact Our Personal Shopper

📌 For Aquazzura, Armani, Balenciaga, Balmain, Dolce & Gabbana, Jimmy Choo, Stella McCartney, Versace, Zimmermann, Gucci, Prada, and Fendi:
Chat with our Personal Shopper

📌 For Alberta Ferretti, Dondup, Emilio Pucci, Ermanno Scervino, Givenchy, Lanvin, Roberto Cavalli, Twinset, Valentino, Elisabetta Franchi, Philipp Plein, Off-White, and Casadei:
Chat with our Personal Shopper

Need help? The fastest way to reach us is via WhatsApp—we’re happy to assist! 😊

The service fee is determined individually, ranging from 15% to 20% of the order value:

• 20% for orders below €1,000.
• 15% for orders above €1,000.

You can order any product available in authorized outlets that partner with LISTLOOP.

We offer brands such as Dolce & Gabbana, Casadei, Gucci, Philipp Plein, Sandro, Maje, Balenciaga, Prada, Miu Miu, Off-White, and many more. Contact a personal shopper to inquire about specific brands.😊

The products shown on www.listloop.shop are examples photographed in outlets for promotional purposes. You can request them by contacting a personal shopper, who will check availability and confirm the right size.😊

✔ A Personal Shopper will confirm product availability within 48 hours.
✔ We need this time to contact the authorized outlet and receive confirmation.
✔ Once availability is confirmed, we will send you a secure payment link.😊

The prices displayed on LISTLOOP.shop are for reference only and do not constitute a formal sales offer.

Since prices in authorized outlets change frequently, please confirm the final price with a Personal Shopper before ordering.

✔ Yes, you can request a product in another color or size.

Contact a Personal Shopper via WhatsApp, live chat, email, or social media, share your preferences, and we’ll check availability, sizes, and pricing for you.

Changes to an order can only be made before payment is processed. Once the payment is confirmed, the order cannot be modified.

✔ If you need to make changes, contact us as soon as possible via WhatsApp, live chat, email, or social media.😊

Each product follows the official size standards of the brand. Your personal shopper can send you the latest size charts for specific brands. We also recommend checking size guides on the official brand websites.😊

No problem! Contact a Personal Shopper on WhatsApp, live chat, email, or social media, describe what you’re looking for, and we’ll check availability.

We will prepare an offer with pricing and sizes, and if available, you can order it directly through a Personal Shopper.😊

Yes! Sign up for our newsletter to stay updated on the latest discounts and offers.

Follow us on social media and contact our Personal Shoppers via WhatsApp, live chat, email, or social media to receive information on promotions, their duration, and available products.

We accept the following payment methods:

💳 Credit & Debit Cards – Visa, Mastercard
📱 Digital Wallets – Apple Pay
💰 Buy Now, Pay Later – Klarna
🏦 Bank Transfers

❌ No, we do not offer cash on delivery. Due to the nature of our products, all orders must be prepaid at checkout. 😊

📩 After completing your payment, you’ll receive a confirmation email.

An invoice for our service fee and shipping costs will be sent separately via email.

A receipt or invoice for the product will be included in your package.

❌ If your payment is not processed, you’ll receive an email asking you to try again.
⏳ If the payment is not completed, your order will be automatically canceled.

Need help? Contact us—we’re happy to assist! 😊

❌ No, there are no additional fees when paying with a credit card. The price shown in your order is the final amount you will pay via the secure payment link sent by your Personal Shopper. 😊

Most of our partner outlets are located within the European Union. Products are shipped directly from authorized outlets, and the shipping location depends on product availability.

For specific shipping details, feel free to contact us! 🚀😊

Most brands offer worldwide shipping. Contact a Personal Shopper to confirm shipping availability to your country.🚚✨

✔ ~€20 for most orders.

For products over €1500, shipping costs with insurance may be higher and are determined individually at checkout.

For shipments outside the EU, costs are calculated individually – contact a Personal Shopper for details.

Estimated delivery time: 5–7 business days after payment confirmation.

✔ Yes! After the outlet ships your order, you will receive an email confirmation with a tracking number.

Most shipments are handled by DHL and UPS, but other couriers may be used depending on the location.🚀

❌ No, personal pickup is not available. All orders are shipped directly to the address provided.

Your order will include the original product with tags, original brand packaging, and a receipt or invoice confirming the purchase.✨

✔ Yes, all shipments are fully insured to protect your order during transit.

📩 If your package is damaged or missing, please contact us immediately via the Contact section on our website or at hello@listloop.shop.

We’ll file a claim with the carrier and assist you in resolving the issue as quickly as possible. 🚚✨

Due to outlet policies, sales are generally final, and most outlets do not accept returns or exchanges. In some cases, an exchange or return may be possible – it’s recommended to check this before purchasing.

✔ If a return or exchange is allowed, the buyer covers shipping costs to and from the outlet.

To support our customers, we have created a special Facebook group where buyers can resell or exchange products purchased through our platform.

👉 Join here: www.facebook.com/groups/listloop.

If your package arrives damaged or goes missing, contact us as soon as possible through the Contact section on our website or via email at hello@listloop.shop.

✔ We will file a claim with the carrier and assist you in resolving the issue as quickly as possible.

We’re here to help—thank you for your patience! 😊

If you receive the wrong item, follow these steps to request a return:

1. Email us at hello@listloop.shop with your order number.
2. Describe the item you received and attach photos.
3. After verification, we will send you a return label to ship the product back.

Once we receive the return, we will send you the correct product.

If your product arrives damaged, defective, or does not match the description, email us at hello@listloop.shop with:

1. Order number
2. Photos of the defective product
3. A short description of the issue

✔ We will contact the authorized outlet on your behalf to process the complaint.

✔ The outlet is responsible for the product, and all claims are handled directly with them, not LISTLOOP.

❌ No, registration on LISTLOOP.shop is not required.

Simply contact a Personal Shopper via WhatsApp, live chat, email, or social media. You will receive a secure payment link, a PDF with order terms, and all confirmations will be sent to your email.

✔ Yes! Simply click the account icon in the top right corner of the website and follow the registration steps.

✔ Yes! You can delete your account at any time. Contact us at hello@listloop.shop, and we will assist you in the deletion process.

In rare cases, an account may be blocked for security reasons or rule violations. If you have trouble accessing your account, contact our support team, and we will be happy to help.

Enter your name and email in the newsletter section at the bottom of the page and click "Subscribe". You’ll receive exclusive offers and updates directly to your inbox.

Click the “Unsubscribe” link at the bottom of any email from us.
Your data will be immediately removed from our mailing list without any hassle.